Instagram Story Unlock - Terms & Conditions

1. Eligibility Requirements

To participate in the Instagram Unlock program, you must:

• Be at least 18 years old
• Have an active, public Instagram account
• Comply with Instagram's Terms of Service and Community Guidelines
• Have created an itinerary on Tripsora that requires unlocking
• Not have previously used this Instagram handle to unlock another Tripsora itinerary

2. How the Unlock Program Works

2.1 Posting Requirements:

• You must post to your Instagram Story (not feed post)
• You must tag @tripsorahq in your story
• You must use the provided template text or substantially similar content
• Your story must be posted BEFORE you submit your unlock request
• Your story must still be live (not expired) at the time of submission

2.2 Screenshot Requirements:

• You must upload a clear screenshot showing your Instagram story
• Screenshot must show the @tripsorahq tag
• Screenshot must show your Instagram username
• Screenshot must show a recent timestamp
• File must be JPG or PNG format, maximum 5MB

2.3 One-Time Use Policy:

• Each Instagram handle can only unlock ONE Tripsora itinerary
• Attempting to use the same handle for multiple itineraries will be rejected
• This policy applies even if the original itinerary was deleted or modified

3. Verification Process

3.1 Manual Review:

• All submissions are manually reviewed by Tripsora staff
• We verify your Instagram story meets all requirements
• Verification typically takes a few hours, maximum 24 hours
• We reserve the right to reject submissions that don't meet requirements

3.2 Approval Criteria:

Your submission will be approved if:

• Story contains @tripsorahq tag
• Story uses required template content
• Story is still live and not expired
• Screenshot matches the submitted Instagram handle
• Instagram handle has not been used previously

3.3 Rejection Reasons:

We may reject your submission if:

• Story does not tag @tripsorahq correctly
• Story content is inappropriate or violates Instagram TOS
• Screenshot does not match requirements
• Story has expired (24+ hours old)
• Instagram handle was previously used
• Submission appears fraudulent or manipulated

4. Timeline & Unlocking

• Verification: Up to 24 hours from submission
• Unlock: Content unlocks immediately upon approval
• Auto-Unlock: If not manually reviewed within 24 hours, content may auto-unlock (subject to later verification)
• Revocation: We reserve the right to revoke access if verification later reveals non-compliance

5. Data Privacy & Usage

5.1 Information We Collect:

• Instagram handle (username)
• Screenshot of your Instagram story
• Email address (from your itinerary)
• Submission timestamp and IP address

5.2 How We Use Your Data:

• To verify your Instagram story meets requirements
• To prevent fraud and multiple submissions
• To send you confirmation and verification emails
• To improve our service and prevent abuse

5.3 Data Retention:

• Screenshots are stored securely for verification purposes
• We retain data for fraud prevention for up to 12 months
• You may request deletion per our Privacy Policy
• Instagram handles are permanently stored to prevent reuse

5.4 Third-Party Sharing:

• We do NOT share your Instagram handle or screenshots with third parties
• We do NOT post to your Instagram account
• We do NOT access your Instagram data beyond publicly visible story content

6. Instagram Terms of Service Compliance

By participating, you confirm that:

• You own the Instagram account you're submitting
• Your story complies with Instagram's Community Guidelines
• You're not violating Instagram's spam or authenticity policies
• You understand Instagram may remove your story if it violates their terms
• Tripsora is not responsible for Instagram's actions regarding your account

7. No Guarantees & Disclaimers

• No Guarantee of Approval: Meeting requirements does not guarantee approval
• Service Availability: We may suspend the program at any time
• Technical Issues: We're not liable for verification delays due to technical problems
• Instagram Changes: Program may be modified if Instagram changes their terms
• Alternative Payment: You can always unlock content via payment (£2.49) instead

8. User Responsibilities

You agree to:

• Provide accurate information (Instagram handle, screenshot)
• Not manipulate or fake screenshots
• Not use automated tools or bots
• Not create multiple accounts to circumvent one-time use policy
• Not submit inappropriate or offensive content
• Comply with all applicable laws and regulations

9. Prohibited Activities

The following are strictly prohibited:

• Submitting fake or manipulated screenshots
• Using someone else's Instagram account without permission
• Creating multiple Tripsora accounts to unlock multiple itineraries
• Purchasing or trading Instagram handles for unlock purposes
• Automated submissions or use of bots
• Posting content that violates Instagram or Tripsora terms

Violations may result in: Permanent ban from program, account suspension, and legal action if applicable.

10. Refund & Cancellation Policy

• Instagram unlock is a free alternative to paid unlock
• No refunds are provided as no payment is made
• If rejected, you may resubmit with a corrected screenshot (subject to verification)
• You may choose paid unlock (£2.49) at any time instead

11. Modifications to Terms

Tripsora reserves the right to:

• Modify these terms at any time
• Change program requirements
• Suspend or terminate the program
• Changes effective immediately upon posting
• Continued use constitutes acceptance of modified terms

12. Limitation of Liability

Tripsora is not liable for:

• Rejection of submissions that appear to meet requirements
• Delays in verification beyond 24 hours
• Instagram's actions regarding your account or story
• Loss of access to your itinerary content
• Technical issues preventing verification
• Third-party actions related to your Instagram activity

13. Dispute Resolution

• Disputes should be sent to: [email protected]
• We'll respond within 5 business days
• If unresolved, disputes governed by UK law (England & Wales)
• Courts of England and Wales have exclusive jurisdiction

14. Contact Information

For questions about these terms:

• Email: [email protected]
• Company: TRIPSORA CAPITALS LTD
• Address: 124 City Road, London, United Kingdom, EC1V 2NX
• Company No: 16549250 (England & Wales)

15. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.